If you need any clarification on any of our policies, please contact our clinic manager and we will be more than happy to provide you with further information.
We require 24 hours’ notice to cancel all appointments. Each time a patient misses an appointment without providing notice, another patient is prevented from receiving care. Therefore, Colebrook Family Practice reserves the right to charge a fee of $30 for missed regular appointments and $50 for missed longer appointments, such as: complete physicals, pap smears, excisions, baby immunizations, etc. without a compelling reason for not providing 24 hour advance notice. No show fees will be directly billed to the patient and must be paid prior to your next appointment.Read more
If you arrive more than 15 minutes after your scheduled appointment, the clinic reserves the right to reschedule your appointment and charge a missed appointment fee.
Our office does not allow any pets or animals, except for authorized service animals such as guide dogs.
Our staff cannot give the results of any test over the phone, at any time. There are two main reasons for this: (1) we must ensure the confidentiality of your medical information; and (2) in certain cases, it is important for the doctor to reassess your condition in order to ensure that both they and you have a full understanding of your problem. Only the doctor can properly answer your questions and ensure that you are aware of the relevance and significance of the results.Read more